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Universal Banker: Recruiting, Hiring, & Training

February 14 @ 9:00 am - 10:30 am


Lindsay Green
Senior Vice President, Managing Director
Extraco Consulting


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This WiBinar focuses on learning how to increase the quality of the hiring model through technology, using a certified panel, and unorthodox questioning. Improve customer and employee retention by creating an enhanced, consistent customer and employee experience by developing a training program that reduces on-the-job training (OJT).

Learning Objectives:

 Learn how to improve the hiring model
Discover ways to improve on-the-job training
Discuss how to reduce turnover with ongoing development

WiBinar Fees

Pricing For Price Season Pass
Bank Member $195.00 $0.00
Bank Nonmember $249.00 $0.00
Affiliate Member $195.00 $0.00
Affiliate Nonmember $249.00 $0.00



This WiBinar is ideal for:

Chief Banking Officer, Branch Manager, Marketing Department, Sales Manager, Retail & Product Managers, Training Manager, Relationship Manager, Business Development Officer, IT & Network Managers

CPE Credits: 
1 CPE Credit

Western Bankers Association

As a result of an exciting merger finalized on January 1, 2018, the Western Bankers Association (WBA) is now the primary association operating two divisions: California Bankers Association (CBA) and Western Independent Bankers (WIB). CBA will oversee all California and federal legislative and regulatory advocacy efforts, while WIB will oversee all conferences and professional development programs. Members of the respective associations will now be members of WBA.

Upcoming Events

Thu 22

Universal Banker Online Certification Series

February 1 @ 9:00 am - February 28 @ 10:30 am
Thu 22

Universal Banker: Processes

February 22 @ 9:00 am - 10:30 am
Thu 22

Managing Legacy Data & the Cloud

February 22 @ 11:00 am - 12:00 pm
Tue 27

Accounting for Commercial Lending

February 27 @ 2:00 pm - 3:00 pm
Wed 28

Universal Banker: Technology & Physical Spaces

February 28 @ 9:00 am - 10:30 am